PROTOCOL // CUSTOM IT SOLUTIONS // EST. 2024
CUSTOM IT CONSULTANCY STUDIO. Custom software, AI development, process automation, and cloud applications — competitively priced for businesses and individuals who need something better within a real budget.
SERVING BUSINESSES & INDIVIDUALS // GLOBAL
PROTOCOL // SYSTEM ARCHITECTURE
THE TEAM // OPERATORS_01
01. CUSTOM SOFTWARE // BESPOKE
Engineered systems for businesses that outgrew spreadsheets and SaaS band-aids. Backend, frontend, integrations — at prices that don't require a Series B.
02. AI DEVELOPMENT // APPLIED
LLM integrations, RAG pipelines, AI copilots, fine-tuned models. Grounded in your data, wired into your tools. Not demos — production systems that move real work.
03. AUTOMATION // PROCESS + SYSTEM
Workflow automation, data pipelines, document processing, internal bots. Kill the repetitive work your team shouldn't be doing. Hours saved per week, measured.
04. CLOUD APPLICATIONS // SCALABLE
Cloud-native, multi-tenant applications on AWS, GCP, Vercel, or Cloudflare. Auto-scaling, serverless where it fits, pay-only-for-what-you-use. Competitively priced — we optimize the bill, not just the stack.
05. IT SUPPORT // OPERATIONAL
Responsive support for businesses and individuals. Remote + on-site, fixed monthly rates, no surprise invoicing.
WHAT WE BUILD // 07_SERVICES
ENGINEERED FOR BUSINESSES & INDIVIDUALS WHO NEED SOMETHING BETTER WITHIN A REAL BUDGET.
ACTIVE // 01SERVICE_01 // PROTOCOL
Bespoke applications for operational problems SaaS can't solve.
From internal tools to customer-facing platforms — we scope, design, and build software that fits your actual workflow. Not another dashboard nobody uses.
DELIVERABLES
NEW // 02SERVICE_02 // PROTOCOL
Practical AI that moves work forward — not demos that fizzle.
LLM integrations, RAG pipelines, fine-tuned models, AI copilots, and automation agents. Built on OpenAI, Anthropic, or open-source (Llama, Mistral). Grounded in your data, priced to ship.
DELIVERABLES
NEW // 03SERVICE_03 // PROTOCOL
Kill the repetitive work. Keep the judgment calls.
Workflow automation, data pipelines, internal bots, document processing, scheduled jobs. Zapier-grade for simple flows, custom code for anything Zapier can't reach. Hours saved per week, measured.
DELIVERABLES
ACTIVE // 04SERVICE_04 // PROTOCOL
Cloud-native apps — multi-tenant, scalable, competitively priced.
Serverless APIs, managed databases, auto-scaling frontends. AWS, GCP, Azure, or Vercel/Cloudflare. Built to scale from 10 to 10,000 users without rewrites. Pay only for what you use.
DELIVERABLES
ACTIVE // 05SERVICE_05 // PROTOCOL
Fast, accessible sites and apps — built to convert, not just look pretty.
Marketing sites, e-commerce, PWAs, native iOS/Android. Modern stack (Next.js, React Native) with performance budgets and real SEO baked in from day one.
DELIVERABLES
AVAILABLE // 06SERVICE_06 // PROTOCOL
Flat-rate managed IT for small teams and solo operators.
Helpdesk, endpoint management, backups, email, network. Fixed monthly pricing. Remote-first with on-site where it matters. No ticket-queue runaround.
DELIVERABLES
NEW // 07SERVICE_07 // PROTOCOL
Pragmatic security that won't grind your operations to a halt.
Audits, penetration testing, MFA rollout, SOC 2 prep, incident response. We harden what you have before recommending what you don't need.
DELIVERABLES
OPERATIONAL REGISTRY // 01
BATTLE-TESTED TOOLS WE DEPLOY DAILY. PICKED FOR RELIABILITY, NOT HYPE.
DEVELOPMENT // WEB + MOBILE
INFRASTRUCTURE // CLOUD + DEVOPS
AI + AUTOMATION // MODELS + ORCHESTRATION
REFERENCE SCENARIOS // CAPABILITY_DEMO
ILLUSTRATIVE BUILDS DRAWN FROM REAL ENGAGEMENT PATTERNS. REAL CLIENT LIST AVAILABLE ON REQUEST UNDER NDA.
RESPONSE_SLA
< 24H
FIXED-SCOPE_QUOTES
100%
LOCK-IN_CONTRACTS
0
SCENARIO // MID-SIZE RETAILER
PROBLEM
Legacy inventory system couldn't sync across 12 locations. Daily manual reconciliation.
OUTCOME
Custom cloud-native ERP. Real-time sync, mobile stock-take, automated reordering.
RESULT
92% FEWER STOCK-OUTS
SCENARIO // HEALTHCARE STARTUP
PROBLEM
Cobbled-together SaaS stack costing $8K/mo with compliance gaps.
OUTCOME
Unified practice-management app with HIPAA-compliant infra, patient portal, billing.
RESULT
73% MONTHLY COST CUT
SCENARIO // INDEPENDENT CONSULTANT
PROBLEM
Needed secure email, backups, and a proper website — within a freelancer budget.
OUTCOME
Full stack setup: domain, email, managed backups, website, endpoint security. Flat fee.
RESULT
SHIPPED IN 7 DAYS
BRAINIACS // TECHNICAL_STANDARDS // 2026
// 01
Every system we build is documented, versioned, and reviewable. You own the code, the diagrams, and the runbooks — not us.
// 02
Quotes are line-item, signed, and honored. No surprise invoicing. If scope changes, we re-quote in writing before touching anything.
// 03
We avoid lock-in. Open-source where possible, standard formats by default, migration paths documented from day one.
// 04
If a project doesn't fit your budget, we'll say so and recommend a scaled-down path — or decline respectfully. No scope creep sales.
// 05
Every build ships with a documented handover and a 30-day stabilization window. Optional managed support after that — month-to-month, no lock-in.
OPERATING_STANDARD // EFFECTIVE 2026-01-01 // VERSION 2.1
PRICING // TRANSPARENT_TIERS
COMPETITIVELY PRICED // MONTH-TO-MONTH // NO LOCK-IN // CANCEL WITH 30 DAYS NOTICE // USD
INDIVIDUALS // SOLO OPERATORS
SMALL BUSINESSES // 5-25 SEATS
CUSTOM BUILDS // FIXED SCOPE